Sara is a Certified Receivables Compliance Professional (CRCP). She works with organizations to drive compliant business practices through her consulting solutions. Sara’s personalized approach prepares financial institutions for regulatory examinations, litigation risk management, and improving the consumer experience. Sara is known for her passion in helping companies overcome their unique compliance and operational challenges through the delivery of compliance risk assessments, policy development, service provider management and oversight, and executive level training programs designed to help financial services companies mitigate risk and maximize efficiency.

Prior to starting ARM Compliance Business Solutions, Sara led the Compliance Services Department at Ontario Systems, LLC where she provided consulting services to over forty clients, developed additional service offerings, and became a regular speaker at industry conferences and webinars. In 2020, Sara was nominated for an international Women in Compliance award for Compliance Consulting Team of the Year. The nomination was a direct result of client letters detailing their experience working with Sara.

In addition, Sara was the Agency Third-Party Compliance Manager for National Credit Adjusters, LLC, where she had direct compliance oversight over more than forty third-party collection agencies while managing a team of compliance auditors. Sara has also held service provider management and auditing roles at two of the largest debt purchasers, Asset Acceptance, LLC and Portfolio Recovery Associates, LLC.

Sara is also the Executive Director of insideARM’s Research Assistant group, which provides a forum for nearly 200 compliance professionals to share resources, discuss industry trends, collaborate with peers, and identify new risks impacting the industry.

Sara actively participates in The Association of Credit and Collection Professionals (ACA International), Consumer Relations Consortium (CRC), and Receivables Management Association International (RMAi). She also serves on RMAi’s Education Committee and 50-State Legislative Committee. Additionally, she advocates for women throughout the industry through mentorship programs and her sponsorship of insideARM’s Women in Consumer Finance.