Debt Buyers

Customized Consulting

Many companies need additional resources and knowledge to accelerate their compliance program’s effectiveness or execute a remediation program. There is no “one-size-fits-all” solution to compliance. Our consulting services are designed with flexibility to ensure we confidentially tailor a project plan based on your unique compliance needs.

We have worked with debt buyers of all sizes, including startups and passive debt buyers giving us the experience needed to custom tailor solutions for each new client.

Customized Consulting

Many companies need additional resources and knowledge to accelerate their compliance program’s effectiveness or execute a remediation program. There is no “one-size-fits-all” solution to compliance. Our consulting services are designed with flexibility to ensure we confidentially tailor a project plan based on your unique compliance needs.

We have worked with debt buyers of all sizes, including startups and passive debt buyers giving us the experience needed to custom tailor solutions for each new client.

Establishing Strategies for Success

Your Partner in ARM Compliance

Establishing Strategies for Success

Your Partner in ARM Compliance

Policies & Procedures

Detailed and thorough policies and procedures with practical, efficient implementation across operations is a crucial aspect of protecting businesses and consumers alike. We provide experienced guidance in developing and improving this critical documentation.

Vendor Oversight Programs

Our consultants have extensive background in service provider management and auditing of debt buyers and their service providers. Utilizing this knowledge, we assist businesses in building out robust programs designed to minimize compliance gaps, improve efficiency, and prevent litigation.

Compliance Management Programs

Effective compliance management programs require regular review and improvement. Stagnancy leaves room for risk to increase as rules, regulations, and technology systems evolve. Our rigorous assessments help businesses reduce internal bias and mitigate risk.

Policies & Procedures

Detailed and thorough policies and procedures with practical, efficient implementation across operations is a crucial aspect of protecting businesses and consumers alike. We provide experienced guidance in developing and improving this critical documentation.

Vendor Oversight Programs

Our consultants have extensive background in service provider management and auditing of debt buyers and their service providers. Utilizing this knowledge, we assist businesses in building out robust programs designed to minimize compliance gaps, improve efficiency, and prevent litigation.

Compliance Management Programs

Effective compliance management programs require regular review and improvement. Stagnancy leaves room for risk to increase as rules, regulations, and technology systems evolve. Our rigorous assessments help businesses reduce internal bias and mitigate risk.

We Work Across the Full Spectrum of the Receivables Industry

Whether you’re establishing a foundation or managing a mature, multi-layered operation, we deliver consultative solutions designed around how your business actually runs.

We also work closely with executive teams and boards, providing focused training and insight on industry trends, regulatory expectations, and emerging risks, so leadership stays informed, aligned, and prepared.

We Work Across the Full Spectrum of the Receivables Industry

Whether you’re establishing a foundation or managing a mature, multi-layered operation, we deliver consultative solutions designed around how your business actually runs.

We also work closely with executive teams and boards, providing focused training and insight on industry trends, regulatory expectations, and emerging risks, so leadership stays informed, aligned, and prepared.

We work with businesses of all sizes.

Why do debt buyers work with ARM Compliance Business Solutions?

ARM Compliance Business Solutions is one of the most trusted consulting teams in the receivables industry, bringing proven leadership and deep, hands-on experience across every facet of compliance, operations, and third-party oversight.

Before founding the firm, Owner and President Sara Burton led the Compliance Services Department at Ontario Systems, where she advised more than forty clients on complex regulatory and operational challenges. She also served as Agency Third-Party Compliance Manager at National Credit Adjusters, overseeing compliance across a network of more than forty collection agencies while leading a team of auditors.

Her experience includes key roles with two of the industry’s largest debt purchasers, Asset Acceptance and Portfolio Recovery Associates, where she specialized in service provider management and compliance auditing.

Sara remains actively engaged in advancing the industry through her involvement in leading associations and advocacy groups.

She is a Certified Receivables Compliance Professional (CRCP) an active member of of Receivables Management Association International (RMAI), and a board member of the Women’s Financial Services Collective.